Shalem Holdings
Website Terms
Effective 17 July 2026
These terms explain the basis on which this website is provided and how general website information relates to quotations and service agreements.
Website information
The website provides general information about Shalem Holdings and its software services. Service descriptions are starting points and do not form a final quotation, guarantee, or binding offer.
Quotations and scope
Pricing, deliverables, responsibilities, timing, and exclusions are confirmed in a written quotation or proposal. A project begins only after the required approval and payment arrangements are complete.
Availability
Project start dates, delivery schedules, technologies, and third-party services remain subject to availability and final confirmation.
Customer responsibilities
Customers must provide accurate requirements, content, approvals, access, locations, and other agreed inputs on time. Delays in these inputs may affect delivery dates and cost.
Payments and cancellations
Deposits, payment milestones, cancellation terms, and refund conditions may vary by project. The terms included in the accepted quotation or service agreement take precedence.
Intellectual property
Ownership and usage rights for software, source code, designs, content, branding, data, and third-party materials are defined in the applicable proposal or agreement. Third-party products and services may have separate licence terms.
Responsible use
You may not misuse the website, interfere with its operation, attempt unauthorised access, or use its content in a way that infringes another person’s rights.
Changes
Services and these website terms may be updated as the business develops. Material project-specific terms will not be changed after acceptance unless agreed by the relevant parties.
Contact Shalem Holdings
Shalem Holdings (Pty) Ltd
Registration number: 2025/518721/07
1353 Thlanthlangane Street
Diepkloof Ext 3, Soweto
Gauteng, 1864